Privacy Policy
Introduction
At HorizonBI, we are committed to protecting the privacy of our clients, website visitors, and anyone who engages with our Business Intelligence (BI) services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our services or visit our website.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Information: This includes information such as your name, email address, phone number, and company details that you provide when contacting us, subscribing to our services, or during consultations.
- Technical Information: We collect information such as your IP address, browser type, operating system, and details about your interactions with our website through cookies and other tracking technologies.
- Service Data: This includes data related to the use of our BI services, such as data provided by you during the implementation process, system usage data, and feedback.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, manage, and support our BI services, including consultations, data integration, and reporting.
- Communication: To respond to your enquiries, send you updates, newsletters, and information about our services.
- Improvement of Services: To analyse and improve the functionality and performance of our website and BI services.
- Compliance and Legal Obligations: To comply with legal obligations and protect the rights and safety of HorizonBI, our clients, and the public.
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Trusted third-party service providers who assist us in operating our website and delivering our services, provided they agree to keep your information confidential.
- Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, property, and safety of HorizonBI, our clients, or others.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Our security measures include encryption, access controls, and regular security reviews.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
- Rectification: Request correction of any inaccurate or incomplete information.
- Erasure: Request the deletion of your personal information where it is no longer necessary for the purposes for which it was collected.
- Objection: Object to the processing of your personal information in certain circumstances.
To exercise any of these rights, please contact us at the details provided below.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience, analyse usage, and deliver personalised content. You can manage your cookie preferences through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
HorizonBI LTD, 28 City Road, London, EC1V 2NX
Email: Inquiries@horizonbi.co.uk
